FAQ

Are you a trading company or a manufacturer?

We are a professional manufacturer of fire protection products

How many years have your company made fire fighting equipment?

Our company was established in 2004 and has been specializing in the production of fire protection products for 20 years

How many production lines in your factory?

We have 18 automatic production lines

How many staffs do you have in your factory?

There are 138 workers in our factory

If OEM is acceptable?

Yes, we can accept OEM cooperation

Do you provide sample? Free or charge?

We provide free samples

How long is your delivery time?

30 days for ordinary products

What is your term of payment?

T/T and L/C

Do you have any certification?

Yes, CCCF/UL/FM/EAC/CE etc.

Do you provide after-sales service?

We provide comprehensive after-sales service support. If the product is damaged by non-human factors during the warranty period, we provide repair and replacement.

What is the temperature of your fire sprinkler heads?

57°C/68°C/79°C/93°C/141°C We use imported glass balls, JOB brand from Germany.